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Timestamp using a server that requires client Certificate authentication.
Is anyone having trouble consuming timestamps from a TSA Server that requires client authentication using Certificates? From my experience, Adobe Reader DC always fails on the first attempt after being...
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adobe sign tool not displaying
I have Adobe DC Professional subscriptions for my company. One person downloaded the software but their computer is not displaying the Adobe Sign tool. I do not have this issue. How can I fix this? We...
View ArticleUnable to see digital signature on adobe Pro XI
Hi, I am using Adobe Pro XI. I receive this .pdf document with a digital signature included, created by another person in .pdf. When the document is sent to me, I cannot see the signature. Can someone...
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Unable to encrypt files with passwords
An Acrobat Standard user recently had her computer replaced. The new computer has Windows 10, version 1903, and Acrobat Standard 2017 installed on it. When she tries to encrypt any file, the options...
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Printing a document with digital signature
I downloaded a pdf file with a digital signature. If I open the file in Adobe reader and print the file, the signature appears. But, if I open the file in Adobe acrobat DC, a yellow question mark...
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Stop signing history from being added to pdf document
I have a coworker that needs to sign a document. He sends me his pdf. I add the adobe fill & sign field for "signature" so that he can sign his document from his desktop or mobile device. After...
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secured pdf set to print won't print
My client wants PDF files secured so they only print in high resolution; no other access. Easy enough. However, client is receiving messages from some—not all—members who can't print their PDF...
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The document cannot be signed in its current state.
I have a multi page form with multiple sig fields. I have a specific page that is spawned from javascript, I also have 2 other pages that are also spawned, this particular page always prompts the...
View ArticleAdobe Reader Created New Digital Signature in Apple Mail
Hello,I believe that in creating a digital signature in Adobe Reader today, somehow it installed the digital signature on one of my email accounts in Mail on my Mac. Prior to my creating the digital...
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How do I change the timestamp server in the latest version of Acrobat DC (2019)
I cannot figure out how to change the timestamp server in Acrobat with the new Tool setting (no longer has Sign & Certify as a group with the same options)? When I go to the timestamp the only...
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how do I retrieve my digital signature after a crash?
Hi, I used to sign my documents in Acrobat Pro v. 11.0.23 (Win 10) but after a major crash I had to reinstall everything from scratch.I filled out a PDF document today and when I tried to put in my...
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How does one "validate" a digital signature?
I'm on the newest version of Adobe Acrobat Reader on Mac and I'm trying to submit a form on a government website which is being rejected because the signature is "not validated" Supposedly a button is...
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how to remove the c=, o= etc. characters from the digital signature?
My digital signature looks bad with all those Cn=, o=, ou=,etc. signs. how to get rid of those extra Characters and make the signature better?
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It has been 10 months, when can Acrobat support Chinese SM2 Digital Signature...
It has been 10 months since the last reply. https://forums.adobe.com/thread/2528776 How is this case going? When can Acrobat support Chinese SM2 Digital Signature Algorithm?
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Send for Signature Error Message: Could not Send
I recently started getting this error when trying to send documents for signature. I have reviewed other discussions on this problem and am unable to find a solution.I am using Acrobat Pro DC version...
View ArticleFill & Sign does not load the file and displays blank screen
Hi I use Acrobat Pro DC, 2015 Release (Classic) Version 2015.006.30060Architecture: x86_64Build: 15.6.30060.147031AGM: 4.30.58CoolType: 5.14.5JP2K: 1.2.2.33916 The functionality "Fill & Sign"...
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I Click on the signature box to sign and I get a black translucent screen...
I Click on the signature box to sign and I get a black translucent screen that locks down Acrobat PRO DC. I now have to activate task master to end task. How do I configure !PRO DC to allow me to sign.
View ArticleCan Acrobat auto populate a date field upon digital signature of a form?
We use several fillable forms with digital ID signature fields. A business rule requires a date field next to the signature field. Is it possible to define the date field to auto populate once the...
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Cannot digitally sign PDF's while FIPS mode is enabled.
Our organization cannot digitally sign some PDF's while FIPS mode is enabled. Newer PDF's using newer hashing algorithms can be digitally signed, but I'm assuming most of the PDF's our organization...
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Digital signature validation - how to in Brazil?
Hello, i having problems to validate my company digital signature. Acrobat doesn't recognize or accept the brazilian certificate authority - "Autoridade Certificadora Raiz Brasileira v1” e "Autoridade...
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