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Issue while opening RMS protected file in Adobe Acrobat Reader DC
We have installed Adobe Acrobat Reader DC and all necessary pluggins required for opening RMS protected PDF files. When we open PDF file stored in RMS protected sharepoint library, PDF file does not...
View ArticleUnable to send a PDF for signature
I am unable to send a PDF for signature because it tells me to upgrade. I click on the upgrade button but nothing happens. Is this because I only have the trial version and need to purchase the license...
View ArticleIn trying to sign and date a w-9 I get the following message. "This form...
Please provide any insights to the following question. In trying to sign and date a w-9 I get the following message. "This form cannot be edited in Adobe Acrobat DC. Please use Adobe Lifecycle...
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I'm looking for information on certificates and digital signature
The links given by Adobe are broken on this help page : Signatures basées sur certificat, Adobe Acrobat DC Could anyone help me ? broken : http://www.adobe.com/go/learn_acr_security_frbroken :...
View Articlesignature only works on some documents
Hi, every month I have 12 documents that I use the fill and sign and sign the documents. All of a sudden this has stopped working but only on some of the documents. This has happened in the past couple...
View ArticleHow do I delete Drafts in the For Signature of the Adobe Sign Manager?
In the Adobe Sign Manager, in the For Signature page, there is a category for Drafts. I'd like to delete these drafts. How do I do that?
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Access Denied when attempting to send document for signature
I recently changed the username of my Adobe account, which seems to have broken my ability to send documents for signature through Acrobat Pro DC. I now get the following error:Access DeniedYou do not...
View ArticleProblem signing a pdf certificate
I use adobe acrobat X pro and I have received a pdf document that is signed, the owner of the pdf tells me to sign it with a certificate but when I press on signing the option it is shaded. If I go to...
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Configuring signing cert for Acrobat
Hi - a team in our organization is trying to configure this setup. Attached is their message and some screen shots. If anyone can help, we'd appreciate it. I'm submitting on their behalf but if...
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Fraud concern with human signed signature on PDF
When a customer signs on tablet computer that is then printed as a PDF, will the signature automatically convert to an image (jpeg, PNG, BMP) or will it just render like the text? If I right-click a...
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Setting up digital signature using a card reader and military Common Access...
When adding a digit ID from a device connected to this computer it says "Adobe Acrobat could not find any new digital IDs. If your digital ID is on a hardware token, please make sure it is plugged in...
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How to set up 5 days reminder by default while sending document for signatures
Hi All, How to set up 5 days reminder by default while sending document for signatures? or at least during the processing of sending the document it should show setting Reminder automatically (instead...
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edit details in a digital signature
my email address has changed, how to I edit that in the digital signature
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Acrobat Pro 2017 - Probelme Schutz des Inhalts
Obwohl der Acrobat Pro 2017 für PDF-Dokumente (mit Acrobat erstellt und geschützt) bei Eigenschaften -> Sicherheit angibt, dass das Ändern des Dokuments nicht zulässig ist und das Kopieren des...
View ArticleAdding pages and multiple signatures
I didn't know what forum to put this in: I work for a large law enforcement agency and we are trying to eliminate paper. We create purchase orders through a PDF. Then we have been printing them off,...
View ArticleHow to delete digital signature
I managed to delete digital signature stored in windows, but not the one with password using:internet explorer:options:content:certificates. only one signature there to delete,i have one with password,...
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Certify signature invalid after conversion
Hello, We are converting a transparent image PNG to PDF using some document conversion library. PDF document generated successfully. We are applying certify signature (via all three possible...
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Digital Signature - Text font scrambled
I just created a signature and the user name and other text appear to be scrambled/letters are on top of each other. Any ideas why this is happening?
View ArticleDistiller! Ordner überwachen und nachträglich PDFs mit Berechtigungskennwort...
Hallo, ich hoffe ihr könnt mir helfen.Ich habe im Distiller einen Ordner überwacht und in den Einstellungen so bearbeitet,dass jede pdf die in den Ordner kommt mit einem Berechtigungskennwort geschützt...
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Changing security settings to restrict printing but allowing pages to be...
I wish to change the security settings on a document so that people can organise the pages as they desire but not print it. I have tried various settings and it appears that when I restrict people from...
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My permissions in the "document security details" are different from the...
When I go into my pdf, I am able to change the security settings and they are reflected in the security details when I open them, but the document restrictions section show contradictory information....
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Adding a Digital Signature Field
I recently began using Acrobat DC Pro after some time. I am trying to add in a digital signature field into a PDF but am having trouble finding how I can do that. Following a number of help articles...
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Adding Watermark to Signed PDFs
I have an extensive number of digitally signed PDFs. My organization want to add a watermark to those files without altering the content or removing the signatures. We also prefer to leave the original...
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How to remove admin prompt when using Digital ID on macOS?
Our standard account users are being prompted for admin credentials when attempting to sign documents on macOS. The same user, with the same permissions, does not occur this issue on Windows. Please...
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Can't complete a PDF form which is indicating I need to use Adobe LiveCycle...
Hi, I can't complete a PDF form I received which has a pop-up that reads "This form cannot be edited in Adobe Acrobat. Please use Adobe LiveCycle Designer to edit this form." I am not the designer of...
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Previously valid signing certificate shows invalid policy constraint in DC 2019
We have previously been able to sign documents with certificates with the following intended usages: Digital Signature, Encrypt Keys, Email Protection, 1.3.6.1.4.1.6449.1.3.5.2 As per Steven.Madwin's...
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Make pdf file not copyable
Can we tie a pdf file to one device only. Such that once it's downloaded to a device, it can only be viewed/read on just that particular device. Any attempt to move it to another device MUST NOT be...
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I can't paste the password for the protected PDF document
I get sent a lot of PDF protected sheets on a daily basis. In the same mail that the PDF is attached to I also get sent the password to open the sheet. I used to be able to copy the password from the...
View ArticleAdobe Acrobat Distiller DC appears as a separate product in Windows 10. To...
Hello, In older threads I've read that this is an old technology Adobe Acrobat Distiller DC but that it is still integrated with the current DC version of Acrobat. On the other hand, I've noticed...
View ArticleAdobe PDF Protection stripped from PDF when loaded into Joomla 3 Website
Hello. I am using Acrobat X Pro on Win 10 Pro OS.When I set Protection to prevent Printing or Editing a PDF and Save that Protection,when that PDF is loaded into my Joomla 3 Website, there is no longer...
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Digital signature validation - how to in Brazil?
Hello, i having problems to validate my company digital signature. Acrobat doesn't recognize or accept the brazilian certificate authority - "Autoridade Certificadora Raiz Brasileira v1” e "Autoridade...
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Cannot digitally sign PDF's while FIPS mode is enabled.
Our organization cannot digitally sign some PDF's while FIPS mode is enabled. Newer PDF's using newer hashing algorithms can be digitally signed, but I'm assuming most of the PDF's our organization...
View ArticleCan Acrobat auto populate a date field upon digital signature of a form?
We use several fillable forms with digital ID signature fields. A business rule requires a date field next to the signature field. Is it possible to define the date field to auto populate once the...
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I Click on the signature box to sign and I get a black translucent screen...
I Click on the signature box to sign and I get a black translucent screen that locks down Acrobat PRO DC. I now have to activate task master to end task. How do I configure !PRO DC to allow me to sign.
View ArticleFill & Sign does not load the file and displays blank screen
Hi I use Acrobat Pro DC, 2015 Release (Classic) Version 2015.006.30060Architecture: x86_64Build: 15.6.30060.147031AGM: 4.30.58CoolType: 5.14.5JP2K: 1.2.2.33916 The functionality "Fill & Sign"...
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Send for Signature Error Message: Could not Send
I recently started getting this error when trying to send documents for signature. I have reviewed other discussions on this problem and am unable to find a solution.I am using Acrobat Pro DC version...
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It has been 10 months, when can Acrobat support Chinese SM2 Digital Signature...
It has been 10 months since the last reply. https://forums.adobe.com/thread/2528776 How is this case going? When can Acrobat support Chinese SM2 Digital Signature Algorithm?
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how to remove the c=, o= etc. characters from the digital signature?
My digital signature looks bad with all those Cn=, o=, ou=,etc. signs. how to get rid of those extra Characters and make the signature better?
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How does one "validate" a digital signature?
I'm on the newest version of Adobe Acrobat Reader on Mac and I'm trying to submit a form on a government website which is being rejected because the signature is "not validated" Supposedly a button is...
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how do I retrieve my digital signature after a crash?
Hi, I used to sign my documents in Acrobat Pro v. 11.0.23 (Win 10) but after a major crash I had to reinstall everything from scratch.I filled out a PDF document today and when I tried to put in my...
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How do I change the timestamp server in the latest version of Acrobat DC (2019)
I cannot figure out how to change the timestamp server in Acrobat with the new Tool setting (no longer has Sign & Certify as a group with the same options)? When I go to the timestamp the only...
View ArticleAdobe Reader Created New Digital Signature in Apple Mail
Hello,I believe that in creating a digital signature in Adobe Reader today, somehow it installed the digital signature on one of my email accounts in Mail on my Mac. Prior to my creating the digital...
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The document cannot be signed in its current state.
I have a multi page form with multiple sig fields. I have a specific page that is spawned from javascript, I also have 2 other pages that are also spawned, this particular page always prompts the...
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secured pdf set to print won't print
My client wants PDF files secured so they only print in high resolution; no other access. Easy enough. However, client is receiving messages from some—not all—members who can't print their PDF...
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Stop signing history from being added to pdf document
I have a coworker that needs to sign a document. He sends me his pdf. I add the adobe fill & sign field for "signature" so that he can sign his document from his desktop or mobile device. After...
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Printing a document with digital signature
I downloaded a pdf file with a digital signature. If I open the file in Adobe reader and print the file, the signature appears. But, if I open the file in Adobe acrobat DC, a yellow question mark...
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Unable to encrypt files with passwords
An Acrobat Standard user recently had her computer replaced. The new computer has Windows 10, version 1903, and Acrobat Standard 2017 installed on it. When she tries to encrypt any file, the options...
View ArticleUnable to see digital signature on adobe Pro XI
Hi, I am using Adobe Pro XI. I receive this .pdf document with a digital signature included, created by another person in .pdf. When the document is sent to me, I cannot see the signature. Can someone...
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adobe sign tool not displaying
I have Adobe DC Professional subscriptions for my company. One person downloaded the software but their computer is not displaying the Adobe Sign tool. I do not have this issue. How can I fix this? We...
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Timestamp using a server that requires client Certificate authentication.
Is anyone having trouble consuming timestamps from a TSA Server that requires client authentication using Certificates? From my experience, Adobe Reader DC always fails on the first attempt after being...
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