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PROBLEMS PLACING AN ELECTRONIC SIGNATURE

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Hi All,

 

I have created a number of forms in Acrobat XI which have multiple signature boxes in each. The forms are working great and need to be able to be used manually eg printed and completed or electronically, which they do. I would like those completing electronically to be able to sign the form either electronically using the place signature function, digitally using a digital signature or to be able to print once completed and sign with a "wet" signature.

 

The forms are working well when I test in Reader to allow an digital or a Wet signature and the electronic signature works, using place signature, however, the issue I am having is that the signer cannot place the electronic signature in the section marked signature - be case it disappears. They can however place the electronic signature beside the signature field then drag it onto the field where it shows and prints as it should. I have tried this as form, converted to an electronic form, with the fields as signature fields, text fields etc. I have made the fields multiline, single line, allowed and disallowed rich text formatting but to no avail.

 

These forms will be going out to thousands of users with different levels of competence on a computer and I want to make them as intuitive as possible, naturally they will want to place the signatures where it says please sign here..... but they cant on first pass and I have no way to guide them in this.

 

Anyone with any ideas to resolve - your assistance would be much appreciated.

 

Thanks

Ains


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