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Problem with redactions re: electronic signatures in Acrobat X Pro

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I am trying to redact a document in Acrobat X Pro and, when I apply redactions, it gives me the following message: In order to proceed, digital signatures must be removed and the document must be fully authorized.  When I click ok, it says that an internal error has occurred and I am left with a document that I cannot apply redactions to.  I cannot find anything about this online, any ideas as to what I can do?  Thanks.


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