Hello,
I am in Australia and I need a signature on a form from someone in Canada.
I have time restrictions so I have asked the person to sign electronically but for some reason they are unable to.
The PDF that I sent includes notes I have added plus my own digital signature.
Could the issue be that I have already signed the document and so my colleague in Canada is not able to add her signature after I have already added my own?
I tried the 'send or collect signatures' tab but the document is too large so I was not able to use this function.
Would it be best if I send the document WITHOUT my signature added? Would that make any difference?
My colleague has scanned in her signature and saved it as both a PDF and a JPG but for some reason is not able to add the scanned image as her digital signature.
Anyone have a suggestion please?!
Thanks in advance :-)