Quantcast
Channel: Adobe Community : Discussion List - Security & Digital Signatures
Viewing all articles
Browse latest Browse all 4693

When using digital Signature, user has to "login" to digital ID file to use it

$
0
0

we use a log of digital signatures. each users adobe is configured to allow them to draw the rectangle signature option.

 

lately, one user, when she goes to sign a pdf, it asks her to create a new signature, although she would have one already.

when i got to "Edit, Preferences, Signatures, Identities & Trusted Certificates" , then Digital ID file, its status is set to "logout"

 

once we log back in, she can then use the rectangle signature option.

 

Can you advise, why adobe is logging out the Digital ID file?

thanks

 

 

Using AdobePro XI


Viewing all articles
Browse latest Browse all 4693

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>