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Digital Signature Bug: "Retrieving your information"

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I have seen this same question asked several times, but do not see any solutions. Figured I'd ask again and explain the steps I've taken. This bug started about a week ago. Prior to that, I have been able to apply a signature without issue for years. When I go to add a signature, the right pane shows "Retrieving your information" indefinitely, and the "Sign" icon just spins and spins as shown in the following screenshot:

 

 

This happens with every PDF

 

What I've tried already:

1. Uninstalled and reinstalled Acrobat

2. "Repair Installation"

 

Software Specs:
1. Windows 7 Professional SP-12. Adobe Acrobat Pro DC 2015-023-20070


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