Hi,
I'm trying to digitally sign a PDF with a certificate.
I can select the range where to put the signature, then it asks me to save as.
But then the program freezes.
The signed document is created in the directory though, but I need to close the frozen window and open the created one to continue.
This is a new laptop, so the system requirements are met.
I've tried this with another computer with the same certificate and all goes well.
But none of the users on this computer can sign the document. (including administrators)
I've already contacted GlobalSign, but there is nothing wrong with the certificate.
I reinstalled Adobe Reader DC, I even tried it with Reader XI. With the latter I couldn't get to the signing part, it was disabled.
There's also nothing wrong with the PDF document. I tried it with a blank DOCX that I saved as PDF.
I tried renaming the Security and Preferences folders in AppData -> same problem.
I even disabled all plugins manually (one for one)
Does anybody have a clue on this?
Kind regards,
Jelle