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Digital Signature returns Blank PDF in Acrobat Reader DC

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Hi, every time I save a Word doc as a pdf and open it in Acrobat Reader DC to sign; after placing my digital signature and saving the pdf only my signature shows, the rest of the pdf goes blank. This only happens if it's a Word document saved as a pdf. Can't find any solution to this problem online. Any help will be much appreciated!

 

Thank you.

Chantal


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