I have an Inventiv smart card reader and have verified the appropriate drivers are installed. Acrobat Reader DC will not accept the signature from the smart card reader. I have gone to the "configure digital ID" page and clicked on the "Use a Signature Creation Device." When I click on "continue" I get a notification that says " Adobe Acrobat DC could not find any new digital IDs. If your digital ID is on a hardware token, please make sure it is plugged in and the token interface is properly configured. Contact your system administrator for further assistance." I have also gone to the "manage digital ID" page and can find the certificate under "Windows Digital IDs" but Acrobat won't let me use it. I also verified that the certificate is trusted. I am unable to export the certificate due to the fact that the documents I am signing require a specific file type not offered by Acrobat. I know the reader and drivers are working because I am able to access websites through my smart card. Thanks for your help in advance.
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