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Digital Signature Issue: Acrobat Professional 2017 17.0 WIN ESD ALL CLASSIC

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I've purchased a lifetime adoble license (Acrobat Pro 2017) for Windows, When I use Digital Signature the application freezes and crashes. I tried different PC but still the same, here are the steps I do:

 

Here are the steps that I follow to create digital signature :

 

  1. Click on Certificate and then select Digital signature   “ A window will come up, asking to specify the place for the signature “
  2. Then easily drag the mouse to create a rectangular as a location for the signature “ A window will come up, with an option to create Digital signature “
  3. When I click on “Create Digital signature”Button, the software will freeze and not response anymore, it supposed to come with three option to create digital signature but it does not.
  4. I've read this article on adobe forum but it didn't help :Can't Sign In Acrobat DC, get loading icon instead?

 

Thanks for your help!


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