I have a form that I created by converting a Word document using Acrobat XI Pro. This form has three signature fields, and we need to be able to sign in these fields using a Topaz signature pad. In Acrobat, I have saved it as Reader Extended PDF (and chose the third option... "Enable more tools"). When I open the form in Reader (latest version), I'm able to click the signature box, it brings up a signature window, and I'm able to sign on the signature pad (the image does appear on the screen). But when I click the "Accept" button, I get the following error message:
If I open the PDF (the Reader Extended version) in Acrobat and look at the security properties, this is what I see:
So if I follow the instrucitons on that screen and "Save a Copy", I'm then unable to sign at all in Reader. It's like it's telling me I can sign it if I do thing 1... I do thing 1 and it says I gotta do thing 2... I do thing 2 and I'm back where I started. Help!