Been using Adobe for years and with the new update to XI I am having a heck of a time getting the signature to show in the document. To check this I opened another document and was easily able to grab my signature and place it where I want.
For some reason the document I was sent allow for me to sign electronically, but when I choose to do so, I'm asked first to draw a box to where the signature is to be placed, then another dialog box opens asking for the file. I was not able to find a place to add a new signature by using the methods used previously. I have a signature in a file and has been used many times for other .pdf docs with zero issues.
Not sure why this doc is giving me issues. The document sent to me is showing its from Adobe 7.x! Not sure if that is the issue, as it could be the problem placing the signature.
Please advise to try and get this resolved.