Issues signing PDF documents with Hong Kong Post e-Cert

July 17, 2014, 8:26 pm

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Hi,

 

Hope this is the right place to post...

 

I am trying to sign PDF documents with my newly issued Hong Kong Post e-Cert Digital Certificate.

This is in Acrobat Reader XI (11.0.07) on Windows.

 

I can sign the document OK - but when I review the "Signature pane" I see that the Signature is invalid:

 

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Looking at the Signature properties I can see the following:

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The chain of the Signature is:

- Hongkong Post Root CA 1

  - Hongkong Post e-Cert CA 1 - 10

     - WILSON Matthew James - my certificate

 

The Root and next level are trusted:

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The error is "The selected certificate path has errors: Invalid policy constraint"

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This certificate seems to have a policy:

 

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Where as the Next Level and my certificate do not:

 

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Is this the cause of the issue?

If so - is this something the issuing CA needs to sort out - i.e. Hong Kong Post or is a local configuration issue?

 

Many Thanks

 

Matthew

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Certificate signing gives "the document was changed or damaged"

October 24, 2017, 7:02 am

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Hi, we have a valid PKI infrastructure with certificates for document signing issued. When we create a new pdf file and sign it with DC 2017.012.20098 the document is signed. But when we validate the signature, we get "the document was changed or damaged after it was signed" (I freely translated that from swedish). The certificate that was used for signing is validated OK. Does anyone know why the validation says that it was changed or damaged?

 

I can also mention that we have Acrobat Pro XI installed on the same box. If we sign the document in Pro, validation of the signature in DC is OK.

Who can tell me where Adobe Reader saves captured signatures

October 16, 2017, 3:11 am

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Hello everybody    ,

 

Who can tell me where Adobe Reader saves captured signatures on my local computer?

 

KR

 

Ralf

Return to old signature capability?

December 18, 2017, 7:38 am

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Acrobat Reader DC is overloaded with crappy, useless features that are mislabeled and make no sense. If I want to digitally sign a document, why the HELL didn't they add that option to the 'Fill and Sign' function instead of putting it in the 'Certificates'? Plus, the signature now has less information than in the old version.

 

Come on, @Adobe, stop crapping things up and give us a simple, easy-to-use and understand interface and UI. This new one is absolutely terrible. It shouldn't take me 20 minutes to digitally sign a document and add a little text.

Adobe Acrobat XI Pro electronic signatures files too large

December 19, 2017, 10:46 am

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I have Adobe Acrobat XI Pro and I noticed it is an old version.  When I try to send some of my files >5mb it says the files are too big.  Do you need to order a newer version of Adobe Acrobat Pro so it can handle larger files?

Multiple signature

December 21, 2016, 8:33 am

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Need to know how to apply multiple signatures to an Adobe DC Pro document.

 

Thanks

If we get digitally signed documents, should we still get signed hard copies?

December 19, 2017, 11:39 am

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Some on our board of directors are skittish about digitally signed documents replacing signed hard copies and are asking that we get both.

 

I'm hoping for good documentation that can show that this is unnecessary, or even a potential problem.  Can anyone point me to good information on this topic?

 

Thank you for your help

 

L Cramer

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I am working in Adobe Acrobat Pro 10 on desktop which is windows 10 and trying to digitally sign. I am getting error message 2148073483. Is there a fix for this?

October 11, 2017, 10:10 am

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I am working in Adobe Acrobat Pro 10 on  desktop which is windows 10 and trying to digitally sign. I am getting error message 2148073483. Is there a fix for this?

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Help with combining files with digital signature

December 19, 2017, 1:03 pm

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I currently have a form that requires a password to make editing changes. When attempting to print this form as an Adobe PDF, I am receiving the following error message:

 

%%[ ProductName: Distiller ]%%

This PostScript file was created from an encrypted PDF file.

Redistilling encrypted PDF is not permitted.

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

%%[ Warning: PostScript error. No PDF file produced. ] %%

 

What does this message mean, and is there something I can do to get rid of the message while keeping the password protection intact? The reason why we are using the Adobe PDF print function is to ensure that all signatures stay intact while allowing us to combine other separate PDF documents without losing those signatures.

 

We have tried to use the "combine files" operation to complete the above; however when we do this the signatures get erased. We are also aware of the portfolio option to combine separate files; however we need the form in a scrolling format which this option does not provide. The portfolio option not only doesn't allow us to scroll, but also keeps the document as a "live" version capable of being edited instead of protected as a read-only document.

How can I password protect a document and then send for e-signatures?

December 19, 2017, 12:51 pm

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Once I protect a document it will not let me send for signatures.  How can I send a password protected document for signatures?

I am unable to type my digital signature

December 20, 2017, 6:33 am

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Acrobat Adobe DC 2017 does not allow me to type my digital signature. I can only type the letter "g" and numbers. Is there a fix for this?

Password won't unlock pdf

December 20, 2017, 6:27 am

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I created a pdf file and password protected it. Now the password won't unsecure the file so i can edit it.

Signature Initials move after saving

December 20, 2017, 6:46 am

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When I save my pdf after putting my initials on the document, they move upward on the page. How can I place my initials so that they save in the place I have put them?

Some on our team can see all of the CAC signatures, but others cannot - but have in the recent past. What may cause this disparity?

December 20, 2017, 9:26 am

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Our team of five people have each CAC-signed a pdf document.  3 of the same people can see all of the signatures, but 2 others can only see one of the five signatures.  Worse than that, the Senior Staff person (not one of the five signers) who needs to have a fully-signed copy is also unable to see the five signatures.

 

We have examples images of the same file as seen by each extreme, one with all signatures visible and the other with only a single signature visible.

 

Looking to learn causes for this disparity.  Did someone possibly make the wrong selection when signing or have some feature turned on or off when signing?  Or is it about the settings of the viewer/reader?  But, if the latter is the case, then why does the viewer/reader show any signatures at all?

 

Thank you in advance for your assistance.

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credential is invalid to sign

December 21, 2017, 3:44 am

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I´m trying to sign digitally with my certificate (given by the Spanish Police Authority), and the message received is that the credential i´m trying to use is invalid.

 

it´s valid because i´ve signes documents with that (web application Valide from spanish gobernment, and is valid until 29 january 2020). but i need to sign a pdf document.

 

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I am trying to find the option of sending a document for signature to another recipient. I looked under the Forms and Tools section and it is not listed. I have Adobe Acrobat 9 Pro.

December 21, 2017, 1:21 pm

≫ Next: seek how to assign password to a folder. User manual states this is doable using "Action Wizard". I selected files (folder) to process. Then selected the action "go to protection". I'm not able to further select files to be processed? Please help, ty

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seek how to assign password to a folder. User manual states this is doable using "Action Wizard". I selected files (folder) to process. Then selected the action "go to protection". I'm not able to further select files to be processed? Please help, ty

December 21, 2017, 3:36 pm

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Seeking how to assign password to a folder.

User manual Adobe Acrobat XI  states this is doable using the "Action Wizard".

 

I  selected files (the specific parent folder) to process.

Then selected the action and typed in the description "go to protection"

but left the bottom half of the dialog box blank, then saved it.

 

I'm not able to further select files to be processed?

I do not know what needs to be done next.

Please help, tyia  

 

btw- Using Windows 7 Professional on laptop device.

The file folder I seek to encrypt with a password is on the C:/ drive

as a folder within the folders MyDocuments/Public/    .

 

There are six (6) sub-folders under the parent folder.  Each folder

contains 5 to 11 PDF files.    

 

I would like to encrypt the parent file, then copy that file to a DVD.    - Neil

Is it possible to add a tagline with variable information when printing a PDF file ?

December 22, 2017, 6:11 am

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I would like to add a tagline to a PDF file when I print it to specify when the PDF have been printed and to say it is valid for the day. It is for QA purposes. Is it something possible?

DoD Root CA 3

December 22, 2017, 9:23 am

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I see DoD Root CA 2 is in the trusted certificate list but the newer root CAs are not.  Is there a way to add DoD Root CA 3 so the certificates that sign documents are validated?   I have tried updating the certificate list but no joy.

 

TIA,

Mark

Unable to save PDF with Encrypt Security Settings - Bad Parameter

October 9, 2017, 6:35 pm

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After entering the following information on the Password Security Settings

 

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I then try to save the document with these settings I get the following message

 

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Any help is appeciated.

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